FAQs


FAQ

FREQUENTLY ASKED QUESTIONS

Are you a factory or trading company?

We are factory with 7 years’ experience.

Where is your factory located? How can I visit you?

Our factory locates in Xinxiang, Henan, near Zhengzhou welcome to visit us!

Why choose us?

1. More than 30 reaction kettles and perfect sewage treatment system, all products comply with environmental standards.

2. Complete manufacturing facilities.

3. Strong R&D capability and inspection labs.

4. OEM warmly welcome.

What’s your MOQ?

Usually, our MOQ is 200 Kg

What’s your normal delivery time?

About two weeks after payment.

How can I get a sample?

Free samples can be sent to you by FedEx, DHL, TNT, UPS or EMS. Usually, the quantity of free sample is 300-700g.Or if you need really more, it’s also OK. But pls note, the express cost is paid by the buyers.

How can you promise your quality is good?

1. Free sample provided for testing.
2. Before delivery, each batch will be tested strictly, and retained sample will be kept in our stock to trace the variations of product quality.
3 Trade assurance order is suggested for first-time client or small order to ensure clients’ interests.

I want to be your customer, what kind cooperation shall we do?

1. You can be our distributor or agent, and sell our products in your country.
2. We can do OEM for you in your package or neutral packing as you like.

C. There are too many different prices in China ,which one should I choose?
communicate, get sample, test, factory inspection…… We are sure we will be the best choice.

You are manufacturer or trading company?

Manufacturer.

Beyond products, what other service can you offer?

We are familiar with many kinds of mortar additives and we have lots of experience in mortar production, we provide our clients not only additives, but guidance on how to use them, and indicated formulations for different kinds of mortar.

Chemicals used in paints HPMC cellulose ether

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